PPC Tech - Computing Made Easy

We are
Computer
Heroes

PPCTech has been serving Sonoma County since 1999, we have provided thousands of clients with top notch and on call computer training, data recovery, maintenance, and repairs! We provide remote services anywhere in the USA and local services in the greater Sonoma County area.

We specialize in computer training and on demand IT repair services, because we understand that when your computer goes down and you don't know why (or even if you do!), it is frustrating and time consuming to solve.

Do you want to know how to get your computer in top notch working condition and understand how to keep it that way, or have a problem that needs fixing yesterday? Then give us a call or email and we can set you up on your route to computer literacy and a computer that works perfectly all the time!

What we do

Scedule an appointment

Contact us with a couple of ideal times or "ASAP" if you need it handled NOW. You can use our contact form below, call or email us today!

Collect Data

When you first contact us give us some basic information about what issues you would like addressed. With this we can give you an initial estimate of your service call. This will also ensure the visit goes as smooth and quick as possible for you!

Set a date & Arrival

Based on your availability and supplied data we will set an appointment that works best for you. We will also supply you with a rough cost estimate. When one of our professional IT Techs arrives they will cheerfully introduce themselves and ask to see the machine(s) to be worked on.

Fix, Upgrade, Maintenance, & Training

Our Technician will spend some time familiarizing themselves with the specifics of your computer and collect questions in order to complete the job. During this time, you are free to ask any questions that come to mind and/or request that we describe our actions as we go along so you can understand what is happening. We will always use plain English, no technical jargon here!

paperwork & Payment

After ensuring you have no further questions or issues you would like addressed, we will provide you with an electronic or printed invoice of the work completed. We require payment upon satisfactory completion of work.

Training

Want to increase your computer literacy? Be able to handle any common issue that arises from daily computer use, such as malware, viruses and common errors like freezing? Want to know the ins and outs of Microsoft Windows or Office, Adobe Suite, Email, Overclocking, or other programs?

No problem! Roll a training session into an IT call or directly schedule a training session today! We are experts at describing the technical aspects of computers in easy to understand language.